Slack outage feb 202211/29/2023 Real-time website status provider Downdetector displayed 11,001 outage reports peaking around 9:16 AM EST.īased on social media chatter, Slack’s services went offline in: Users worldwide were hit by the service disruption. Neither Slack nor AWS has confirmed if both outages are related. 0LvyFS8rsL Opens a new windowĪmazon Web Services Opens a new window, which was also facing a service disruption around the same time as Slack yesterday, is leveraged by and is the preferred cloud provider of the communication platform. Few enterprise brands that have built this level of empathy with their customers….especially after an outage. Whenever people ask me "what made Slack successful?" the number one answer I give is the customer support team and the tone they take with speaking with customers. Others, meanwhile, are cutting Slack some slack: See More: AWS Outage: Lessons for Organizations to Mitigate the Fallout Two hours in with no updates past “investigating” tells us that we should plan on not using Slack today. If that doesn’t work, try clearing cache (Help > Troubleshooting > Clear Cache and Restart from the app menu).” Make what you will of that.Īncient Sysadmin Wisdom states that if an outage goes over ten minutes, you can expect it to be a hell of a lot longer. The only hint is this: “You may need to reload Slack (Cmd/Ctrl + Shift + R) to see the fix on your end. "mild" slack outage /7bUo47gTlu Opens a new window However, not many users have any complaints, going by some hilarious replies to the platform’s official Twitter handle. The reason for the disruption to the delayed start of the week remains unknown. The communication service finally resumed at 2:24 PM EST, three and a half hours after it went down. The outage message on the desktop app to locked out users added: “A restart of Slack may help.” It did not. ![]() We still don’t, according to the Salesforce-owned company’s status update page. Following significant buzz on social media, Slack released a short, helpless message for affected users (including us): “Sorry we can’t be more specific - this is one of those cases where we don’t know what’s gone wrong either.” Users on the platform could not send or receive messages, upload files, join channels, and were completely shut out from the desktop application. This is the first significant outage suffered by Slack in 2022. On Tuesday, the business communication platform suffered a service outage at 9:25 AM EST. Slack seems to have hit the snooze button a bit too hard after the extended President’s Day weekend. For reasons unknown, Slack was down across the Americas, Europe, Asia, Northern Africa, and Oceania. Workplace communication platform Slack hit a snag on Tuesday morning, which caused a global disruption to its services for over three hours.
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